Alaska Airlines announces exclusive benefits for Alaskans
Ben Anderson |
Oct 18, 2011
At a press conference Tuesday morning at Ted Stevens' Anchorage International Airport, Alaska Airlines President Brad Tilden introduced "Club 49," an Alaska-residents-only membership group that provides special benefits and discount fares to residents flying to, from or within the Last Frontier. Making the announcement on Alaska Day, Tilden said that the program was a way of saying "thanks" to Alaskans. There are three key elements to the program:
Joe Sprague, vice president of marketing for Alaska Airlines, said that the program was created in response to feedback they'd gotten from Alaska customers. "Really, the entire program was designed with some very specific feedback in mind," Sprague said. "Earlier this year, Alaska Airlines undertook a survey of residents ... and we talked to several hundred folks here in the state of Alaska, specifically about what they would like to see enhanced with respect to air travel to, from and within Alaska." There is little competition for flights between Alaska and the hub cities of Seattle and Portland, with Alaska Airlines the primary provider. This has led to fares to those cities often being higher than those flying into farther-away destinations like L.A., where airline competition is more fierce. Tilden wouldn't comment on how the program might affect Alaska Airlines profit or how much revenue it might generate. He also wasn't able to say definitively how permanent the program might be, adding that "the hope is that this program is in place for many, many years to come." As with all things airlines these days, there are restrictions to the benefits. The fine print of the fare sales notes that seats are limited and may not be available on all flights or all days. The fares are restricted to travel on Tuesday, Wednesday and Saturdays only. Additionally, Alaska travel writer (and Alaska Dispatch contributor) Scott McMurren noted the blackout dates for the introductory special fare offerings, which run from Nov. 1 to Dec. 10, with exceptions. "No travel from Alaska to Seattle/Portland Nov. 16-23, 2011," McMurren says in a post on his site, which rules out one week prior to Thankgiving Day, which falls on Nov. 24 this year. Returning to Alaska from those destinations is also restricted from Nov. 26-30. Still, for Alaskans seeking respite from the hidden-fee happy world of air travel nowadays, Club 49 represents a step forward. Egan noted that a family of four checking one bag each apiece would realize a potential savings of $160 on a round-trip ticket. Checking a bag with Alaska Airlines currently costs $20 each for the first, second and third bag, and $50 for the fourth bag and each bag thereafter. Sprague said that more than 100 Alaskans had already signed up for the program, including one member of the audience who sat down to watch the press conference while she waited for a flight and who had signed up earlier that morning. Alaskans wishing to sign up for Club 49 may do so at the new website, and be sure to view the Frequently Asked Questions for some more details. Contact Ben Anderson at ben(at)alaskadispatch.com
by MyrnaIsntMad | October 18, 2011 - 2:37pm
Alaska Airlines ticket prices are much high than the competition. By not charging bag fees they might look a little better price-wise.
by AKBoarder | October 18, 2011 - 1:58pm
Interesting decision that somewhat dilutes the benefits for Alaska's Mileage Plan Elites by offering free bags to all Alaskans. Hopefully they offer us something to make up that. |













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